What Clients Should Know About Towel & Linen Hygiene

1. Why this matters to you

When you sit in a salon chair, you're trusting a professional with your health. Understanding the basics of towel & linen hygiene helps you make informed choices about where you get your hair done.

2. What to look for

• Tools sterilised between clients (sealed pouches or UV cabinet)
• Clean towels for every client
• Patch test offered before colour services
• Product ingredient information available on request
• Staff wearing gloves during chemical services

3. Questions to ask your stylist

• How do you sterilise your tools between clients?
• Do you offer a 48-hour patch test before colour?
• Can I see the product ingredient list / SDS?
• What's your protocol if I have a reaction?
• How often do you change your towels?

4. Red flags

• Tools used straight from a drawer without visible sterilisation
• No patch test offered for colour services
• Strong chemical smell with no visible ventilation
• Towels reused between clients
• No hand-washing between clients

5. How MmowW Shamp👀 helps

MmowW Shamp👀 makes salon safety visible. Salons using the platform have their hygiene scores, product safety records, and inspection history available for you to see — like a food hygiene rating, but for your salon.