One-page reference card for client health screening & consultation in salons.
A thorough client consultation is both a legal duty of care and the foundation of personalised service[1]. Pre-service screening identifies contraindications — allergies, medications (isotretinoin, anticoagulants), pregnancy, scalp conditions (psoriasis, open wounds), recent chemical treatments — that alter service safety[2].
| Indicator | Baseline | Target | Time | Measurement |
|---|---|---|---|---|
| New client consultation completion | Variable | 100% | Immediate | Consultation card |
| Allergy history documented | Variable | 100% before chemical service | Immediate | Client record |
| Contraindication check completion | Variable | 100% | Immediate | Screening form |
| Informed consent signed | Variable | 100% for invasive services | Immediate | Consent form |
| Adverse event from missed screening | Variable | 0/year | Ongoing | Incident log |
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