The Digital Markets Act (Regulation 2022/1925) imposes obligations on designated gatekeepers operating core platform services that often rely heavily on AI, including prohibitions on self-preferencing in AI-powered rankings (Article 6(5)), data portability requirements for AI-processed user data (Article 6(9)), interoperability obligations for messaging services (Article 7), and restrictions on combining personal data across services for AI model training without consent (Article 5(2)).
Digital Markets Act (DMA) and AI: Gatekeeper Obligations for Algorithmic Services
DMA Gatekeeper Designation and AI Services
The DMA applies to undertakings designated as gatekeepers by the European Commission. A gatekeeper operates a core platform service (CPS) with significant impact on the internal market, serves as an important gateway for business users to reach end users, and holds an entrenched and durable position. As of 2026, designated gatekeepers include Alphabet (Google Search, Maps, Android, YouTube, Chrome, Google Ads, Google Shopping, Google Play), Amazon (Marketplace, Ads), Apple (iOS, App Store, Safari), ByteDance (TikTok), Meta (Facebook, Instagram, WhatsApp, Messenger, Meta Marketplace, Meta Ads), and Microsoft (Windows, LinkedIn). Nearly all designated CPSs rely on AI systems for core functionality: search ranking, content recommendation, advertising targeting, and marketplace matching.
Self-Preferencing Prohibition and AI Rankings
Article 6(5) prohibits gatekeepers from treating their own services more favorably in ranking than similar third-party services. For AI-powered ranking algorithms (search results, marketplace product listings, app store recommendations), this requires the ranking system to apply fair, reasonable, and non-discriminatory criteria without giving preferential treatment to the gatekeeper's own offerings. The European Commission's investigation into Google's compliance (2024-2025) examines whether its AI-powered search ranking complies with this obligation, building on the General Court's confirmation of the Google Shopping abuse of dominance finding (T-612/17).
| DMA Obligation | Article | AI Impact | Gatekeeper Action Required |
|---|---|---|---|
| No self-preferencing in ranking | Art. 6(5) | AI ranking algorithms must be neutral | Audit ranking systems, document criteria |
| Data portability | Art. 6(9) | Export AI-processed user data | Provide tools for continuous data export |
| Data combination restriction | Art. 5(2) | Cannot combine data across CPSs for AI training | Separate data pipelines per service |
| Interoperability | Art. 7 | Messaging AI features must interoperate | Open protocols for basic messaging |
| Ranking transparency | Art. 6(5) + P2B Reg. | Disclose AI ranking parameters | Publish ranking methodology descriptions |
| No tying of AI services | Art. 5(7)-(8) | Cannot force AI assistant with OS/browser | Allow default changes, offer choice screens |
Data Combination Restrictions and AI Training
Article 5(2) prohibits gatekeepers from combining personal data from their CPS with data from other services offered by the gatekeeper or third parties, or cross-using personal data from one CPS in other services, unless the end user has given specific consent under GDPR Article 6(1)(a). This has profound implications for AI model training: a gatekeeper cannot combine user data from its search engine with data from its email service to train a unified AI model without explicit user consent. Given that most users do not consent when given a genuine choice, this effectively fragments the data available for AI training across the gatekeeper's services.
Data Portability for AI-Processed Data
Article 6(9) requires gatekeepers to provide end users and authorized third parties with effective portability of data generated through the user's activity on the CPS, including continuous and real-time access. For AI-driven platforms, this includes data that AI systems have processed, categorized, or enriched based on user activity: recommendation preferences, search history analysis, behavioral profiles, and content interaction patterns. This obligation goes beyond GDPR data portability (Article 20) in scope and real-time access requirements, enabling competitors to build AI services on data that users choose to export.
Interoperability and AI-Powered Messaging
Article 7 requires gatekeepers providing number-independent interpersonal communication services (messaging) to provide interoperability with third-party services upon request. As messaging platforms increasingly integrate AI features (smart replies, content summarization, translation), the interoperability obligation raises questions about whether AI-enhanced features must also interoperate. The current obligation covers basic messaging functionality (text, images, voice messages, video calls, group chats in phased implementation), but AI features layered on top are within the scope when they affect the basic interoperable message delivery.
Compliance Framework for AI Components
Gatekeepers must submit a compliance report within six months of designation, detailing measures taken for each CPS. For AI-powered services, this requires: (1) documenting how ranking algorithms satisfy the non-discrimination requirement of Article 6(5); (2) demonstrating data separation measures that prevent unauthorized cross-service data combination for AI training; (3) implementing data portability infrastructure that covers AI-processed user data; (4) providing ranking transparency descriptions compliant with both the DMA and the P2B Regulation (2019/1150); and (5) ensuring AI assistant services are not unfairly tied to operating systems or browsers. The Commission can impose fines up to 10% of worldwide turnover, rising to 20% for repeat infringements.
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